Total Care Plan for Managed Services

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Faq managd services

Managed Services Firewall

Live Help Desk Support

No longer will you or your employees be unable to figure out something with their computer. OmniStar Services offers you the ability to have Live Help at your fingertips. Just call us and we can walk you through your problem. Or if your problem is a little more difficult, we can show you how to do it by remotely taking control of your mouse! Right there, on your screen, we can show you step by step how to accomplish your task!


Remote Help

The fact is most computer support issues can be triaged and solved remotely, therefore remote help desk saves businesses 50-80% off their current break/fix service contract along with alleviating wait times and disruptions to operations. These savings can then be re-invested into more business-critical or strategic initiatives.


Just Pick Up The Phone

How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting the task, project or bid completed on time, or missing your deadline. Face it - that equates to real dollars and centers. Our Live Help Desk Support Center is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.


Key Benefits of Help Desk Support:

  •   24 X 7 X 365 access to live helpdesk service and support    
  • Over 90% remote remediation    
  • No minimum charges or travel    
  • Dramatically reduced waiting times and time to resolution    
  • Universal ID code for corporate use
  • Great supplementary support for internal IT departments    
  • 50-80% savings over typical break/fix support contracts

  • Contact us today to find out more!